Welcome to Dr Washit. By using our website, booking our services, or interacting with our platform, you agree to the following terms and conditions. Please read them carefully.

1. Service Usage

Our services are available for private and commercial vehicle owners. By booking a service, you confirm that the vehicle belongs to you or you have authorization from the owner.

2. Booking & Scheduling

• All bookings are subject to availability.
• Bookings may be rescheduled based on weather, staff availability, or operational issues.
• You must provide accurate vehicle details to avoid service delays.

3. Payments

• Payments must be made through approved methods listed on our website.
• Service prices may change without prior notice.
• Any additional service requested during the visit will incur an extra charge.

4. Cancellation & Refund Policy

• Cancellations must be made at least 2 hours before the scheduled time.
• Last-minute cancellations may not be eligible for a refund.
• Refunds will be processed within 3–7 working days.

5. Service Limitations

• We do not guarantee removal of permanent stains, dents, deep scratches, or paint issues.
• Service quality may vary based on the condition of the vehicle.
• We are not responsible for pre-existing damages.

6. Customer Responsibilities

• Remove valuables from the car before the cleaning begins.
• Ensure proper access to the vehicle and parking area.
• Any complaint should be reported within 2 hours after service completion.

7. Liability

• Dr Washit is not liable for loss of personal items left inside the vehicle.
• In case of accidental damage by staff, compensation will be assessed reasonably.
• By using our service, you agree not to hold Dr Washit responsible for minor issues beyond our control.

8. Use of Website

• You agree not to misuse our website or attempt unauthorized access.
• All content, logos, and branding belong to Dr Washit and cannot be reused without permission.

9. Privacy Policy

• We collect basic information for booking and communication purposes.
• We do not share customer data with third parties except for operational needs.

10. Changes to Terms

• Dr Washit may update these terms anytime.
• Continued use of the website means you accept the revised terms.

If you have any questions about these Terms and Conditions, feel free to contact us through our website or customer support.